Help Desk

How to Create a Trigger for Notifications for New Chats in the Chat Widget

Follow the steps in our articles “How to Add a Chat Widget to Funnels and Websites” and “How to Add a Chat Widget to a WordPress Site” to learn how to customize a chat widget. After the widget is setup, you’ll need to create a trigger to send a notification that a conversation’s been initiated […]

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How To Set up a Campaign and Trigger for Abandoned Cart Follow Up

Abandoned cart sequences is when someone has filled out the first step of the two-step order form but didn’t complete the payment step. This allows you to follow up directly with them with the communication of your choice. Step 1: Create a campaign for the abandoned cart follow up sequence. Navigate to campaigns and create

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Loop Lockouts

Sometimes you may have a loop created in your system accidentally when two actions are set to feed into one another, or feed back into itself repeatedly. This creates an infinite loop of actions which can slow down your system and create issues. Most of the time this is something done unintentionally, so now we

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