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How to Use Messaging Analytics for LC Phone

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TABLE OF CONTENTS

More Tutorials from the Community

https://youtu.be/VutH2JJ3EGM

Comprehensive Metrics:

Monitor sent, delivered, undelivered, and error rates

Advanced Filtering:

Utilize filters like campaign, workflow, and bulk request along with date filters to drill down into your data.

Detailed Reports:

Access detailed message reports for each status, with the ability to navigate directly to the conversation page for full context.

SMS Limit

Set and monitor SMS sending limits for subaccounts. View current limits and track how often these limits are reached.
Navigate to the

SettingsLabs
Select SMS Limit> Enable

Voicemail & Missed Call Textback Settings

Upload custom voicemail greetings and set up incoming call timeouts to better manage caller experiences.

Navigate to the

Settings

>

Labs

Select

Voicemail & Missed Call Textback

> Enable

Frequently Asked Questions

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